Thursday, 27 March 2008

Just call me Lucky...when you consider the alternative

Friends of ours called in this evening to look at the china for the next auction. She has severe rheumatoid arthritis and can't get about easily, although she is younger than me, so it is helpful for her not to have to rely on being well enough to come to the sale. The first time they came, they had never handled a piece of L'stoft before, so I sat them down and took them everything, a piece or two at a time. The best way to learn about china is to handle it and look at it, and now they know a great deal.

"The Sage says that you had a bad fall?" I said sympathetically. She started to tell me about it "...of course, this was while we were still living away as our house was being repaired..." "whoa, I don't know about this," I interrupted.

Now, if you or I ever complain about a run of bad luck, compare with this before feeling hard-done-by.

In November, cracks appeared in the walls - in one bedroom, the ceiling and the wall parted company, so that the roof was not really being held up by anything at all. Subsidence was blamed and the insurance company sent the builders in. Our friends thought the large willow tree on the other side of the road, on council-owned land, might be to blame, but the insurance company reckoned it was the shrubs, dwarf conifers and escallonia, euonymous and that sort of thing, none above 8' high, in the garden and required them all to be removed.

While the work was being done and pile-drivers were being used, the vibrations made a ceiling fall down. At the time that the house was built, Artex ceilings contained asbestos, so they were told they would have to vacate the property until the work was finished. They had to have their furniture put in store and move out. A water pipe was also cracked by the vibration, so the parquet floor was also damaged.

They moved into a house by the river near Norwich. They have stayed there before, the Christmas before last, and like it very much and were able to book it for three months. Unfortunately, within a few days A, the husband, slipped as he came out of the door. One leg shot sideways and the other forward and he landed heavily on his knee. He hadn't broken anything but it was severely strained and (he is a teacher) he had to have the last fortnight of term off.

In January, D, the wife, came out of the house to drive to her appointment with her rheumatologist, and slipped on a piece of wood that keeps the door from opening too wide. Just like A, her fall was broken by railings, but unfortunately it was her face that met them. She severely bruised her cheek and broke three front teeth, as well as badly bruising her legs.

When they went back to their own house, they found that the storage company, chosen by the insurance company, had damaged most of the furntiture, with lost bits of veneer, scratches and the like. It's all antique and can't simply be replaced.

His knee is better, but still not right.

She still has a strapped right wrist, a bruised and painful right cheekbone and her teeth are loose. If she needs dental surgery, it will cost several thousand pounds and she will have to sue the owners of the holiday house - they're insured, but it's embarrassing.

This week, their vacuum cleaner broke down, so their cleaner offered to bring in her Dyson. Within moments, it had torn a banana-shaped and sized piece out of the carpet. Dyson is quibbling and is sending someone round to check the machine, interrogate the cleaner, look at the contents of the Dyson and see if there's any possible way of blaming anyone or anything but the machine (I've nothing against Dyson, I'm just reporting).

A and D are remarkably cheerful under the circumstances.

10 comments:

LizSara said...

Good god it makes my life seem breezy!

Hope they're both ok now?

Z said...

They are not confident that the subsidence problem won't happen again - they think the insurance company doesn't want to take on the council. So they are planning to move house.

They are cheerful and coping well, but with the health problems she's had for many years, they've got a good balance on what really matters in life.

Dash said...

As someone about to put all my worldly belongings into storage in the morning, I really wish I hadn't read this post tonight.

Crikey!

Z said...

Sorry, Dash. As long as it's not an Essex-based company chosen by your insurance company, I'm sure you'll be all right. A and D left their most precious items of china with friends, however and are glad they did.

Dave said...

Although I mention odd bits of misfortune on my blog (just to get a laugh, mostly) life is pretty good, really.

Z said...

Dave, we continue to chuckle at your tales of flooding, vandalism, illness and pain. It's the way you tell it...

Blue Witch said...

Gosh, what a run of bad luck.

However, and while I am sorry for the lady concerned, I do feel that accidentally falling over a piece of wood (particularly as she is unlikely to be the world's most stable person with severe RA) isn't something one should sue anyone over. This isn't America. Yet. Accidents happen, and we all pay in raised premiums if people sue rather than take responsibility for their own mishaps.

Do you know which insurance company?

badgerdaddy said...

Fucking hell. Some people really do get the shitty end of the stick.

john.g. said...

Oh, bugger, and I thought I had it easy!

Z said...

BW, I considerably shortened the explanation of course and it's not as simple as her carelessly stumbling over a piece of wood. I haven't seen it myself, but according to their explanation it does seem that the owners could be liable. And my friends aren't the sort of people who would sue for the sake of it, but I can quite see that if you have to spend at least £3,000 on remedial dentistry to repair damage from an accident which was caused by someone else, even if indirectly, then you might well expect their insurance to pay. D walks with sticks, but in view of her condition takes more care than most of us do to ensure she doesn't have such accidents. A's fall was because the wooden staging was slippery from rain, but he's taking responsibility for that himself as he knew it was slippery, and D isn't after damages, just wants not to be out of pocket as well as having new front teeth implanted.

John, darling, I think you upstaged most of us in bad luck when you positioned yourself under that tree at the wrong time.